Privacy Policy

1. What Information We Collect

When you interact with our store we collect certain personal data to provide you with a seamless shopping experience.

Personal Information: your name, address, email address, phone number and payment details when you make a purchase.
Device Information: details such as your IP address, browser type, device type and operating system.
Usage Data: information about the pages you visit, products you view and how you interact with our website.
2. How We Use Your Information

We use this information to:

Fulfil orders: process and deliver your purchases.
Provide customer support: respond to enquiries and resolve issues.
Personalise your experience: tailor content, recommendations and marketing based on your preferences.
Improve our website: analyse usage to enhance functionality and usability.
Prevent fraud: detect and prevent fraudulent activity.
Market our products: send you promotional messages or emails if you have consented to receive them.
3. Consent

By providing your personal information you consent to our collecting and using it for the purposes described above. We will always seek your explicit permission for activities that require additional data, such as marketing communications.

4. Disclosure

We may share your information with trusted third parties who assist us in operating our business, including:

Payment processors who securely process your payments.
Shipping carriers who deliver your orders.
Marketing service providers who help us send targeted promotions.

We do not sell or rent your personal information to unrelated third parties.

5. Security

We take data protection seriously and implement safeguards to protect your personal information from unauthorised access, loss or misuse. These measures include:

Using Secure Socket Layer (SSL) encryption to protect data during transmission.
Conducting regular security audits to identify and fix vulnerabilities.
Training our employees on data privacy and security best practices.
6. Cookies and Similar Technologies

Our website may use cookies or similar technologies to enhance your browsing experience and understand how you use our site. You can control or delete cookies through your browser settings. Please note that disabling cookies may affect certain features of the site.

7. Your Rights

You have the following rights regarding your personal information:

Access: request a copy of the data we hold about you.
Correction: update or correct any inaccuracies.
Deletion: ask us to delete your personal data in certain circumstances.
Restriction: request that we limit how we process your data.
Portability: receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details below.

8. Age of Consent

By using our website, you confirm that you are at least the minimum age of consent in your jurisdiction and that you have the legal capacity to provide your information.

9. Contact Us

If you have any questions about this privacy policy or wish to exercise your rights, please contact our customer support at contact@elvenfoot.com.